Results

Projects that moved business metrics

A selection of the systems we delivered and their measured impact.

All industries Financial services Retail and e-commerce Healthcare Logistics and transport Manufacturing Public sector and utilities

6 projects

Financial services Read the case study

A lending platform that decides in under three minutes

We replaced an approval process that took two working days with an automated flow that returns a decision in under three minutes, keeping human control where it matters.

−94% time to decision

+21% completed applications

99.97% availability in year one

Retail and e-commerce Read the case study

Unified stock for 74 stores and the online platform

Stock synchronisation between stores and the web shop moved from nightly updates to propagation in under ten seconds, eliminating cancelled orders.

−94% cancelled orders

14,000 concurrent users

40 ms median search time

Healthcare Read the case study

Medical scheduling for 22 clinics in a single system

We replaced six scheduling systems inherited through acquisitions with a single platform, cutting average phone booking time by 62%.

−62% booking duration

47% self-service bookings

−7 pp no-show rate

Logistics and transport

Route planning for a fleet of 420 vehicles

A planning engine that recalculates routes in eight minutes instead of four hours of manual work, with 12% fewer kilometres driven.

−12% kilometres driven

8 min replanning time

96% on-time deliveries

Manufacturing

Predictive maintenance across three production lines

Signal collection from 190 machines and a prediction model that reduced unplanned downtime by 38%.

−38% unplanned downtime

190 monitored machines

7% false alarm rate

Public sector and utilities

A citizen services portal accessible to everyone

A portal through which 34 types of applications are filed online, tested with screen readers and used by more than 60,000 citizens in its first year.

60,000+ citizens served

71% applications filed online

WCAG 2.2 AA accessibility level

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